I have carried many manner of people in the back of my cab, ranging from Princess Alice, the last grandchild of Queen Victoria and Members of the House of Lords, to ordinary folk like you and I. Throughout those varied journeys I have enjoyed conversations and shared recollections of past events and how London, and life in general, has evolved. Today, however, I was reminded of an occasion that I hope and pray that I will never have again and you never have personal experience of. It was some years ago now, when I used to work late into the night. I picked up a lady who needed to catch the last train home from Liverpool Street Station. The journey was passing uneventfully until her mobile phone rang. I switched of the Intercom not wishing to overhear her call but after a few moments I heard her crying. At first, I will admit, that part of me did not want to enquire as to what had occurred to change her demeanor from happy to sad but I felt compelled to ask, anything else would have seemed rude and uncaring. It transpired that she had just received news that her nephew had been raped……How do you deal with that?